Effective Date: May 25, 2026
Hello (“Hello,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the “Service”).
By using Hello, you agree to this Privacy Policy.
We collect information you provide directly, information generated through your use of the Service, and information from trusted third party services such as identity verification, fraud prevention, or login providers, where permitted by law.
1a. Information You Provide
This may include:
Some information is required to create and maintain an account and to generate matches. If required information is not provided, certain features of the Service, including matching, may not be available.
1b. Information Collected Automatically
When you use Hello, we may collect:
We may also collect information about how you interact with profiles, matches, and features to improve matching accuracy and Service performance.
1c. Information From Third Parties
Where applicable, we may receive information from:
We use your information to operate, improve, and protect Hello.
This includes:
Some matching features rely on automated processing of profile information and questionnaire responses to suggest compatible users.
We do not sell your personal information.
We may share information in the following circumstances.
3a. With Other Users
Your profile information is visible to other members as part of the Service.
This may include:
Messages you send are visible to recipients.
3b. With Service Providers
We may share information with trusted vendors that support operations such as:
These providers may only use your information to perform services on our behalf.
3c. For Safety and Moderation
We may review profiles, photos, messages, and activity signals to detect violations of our Terms, Community Guidelines, or Safety policies.
This review may occur through automated systems, human review, or a combination of both.
3d. For Legal Reasons
We may disclose information if necessary to:
3e. Business Transfers
If Hello is involved in a merger, acquisition, financing event, or asset sale, user information may be transferred as part of that transaction.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system can guarantee absolute security.
You are responsible for maintaining the confidentiality of your login credentials.
We retain information as long as necessary to:
Some information may remain in backup systems for a limited time after deletion.
You may:
When you delete your account, your profile will no longer be visible to other users. Some information may be retained as required by law or for safety enforcement purposes.
We may use general location data to:
Precise location data is only collected if you enable location permissions on your device.
Hello may request access to certain device features such as:
You may control these permissions through your device settings.
Hello is intended only for individuals age 18 or older.
We do not knowingly collect information from anyone under 18. If we learn that such data has been collected, we will delete it.
California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to:
Requests may be submitted to:
info@hellodatingapp.com
If you access Hello from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions.
By using the Service, you consent to this transfer.
We may update this Privacy Policy from time to time.
When material changes are made, we may notify you through the app or by email and update the Effective Date above.
Your continued use of Hello after updates means you accept the revised policy.
If you have questions about this Privacy Policy, contact:
Hello Privacy Team
admin@hellodatingapp.com
r services. By accessing this site, you agree to the terms described below.
We may collect personal information when you voluntarily provide it, such as when you:
This information may include your:
When you visit our website, we may automatically collect:
This data is collected using cookies and analytics tools.
We use the information we collect to:
We do not sell or share your personal information for marketing purposes.
Our website may use cookies to:
You can disable cookies through your browser settings, but some features may not work properly.
We take reasonable measures to safeguard your personal information from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is 100% secure.
We may use third-party tools or platforms, such as:
These third parties may collect data according to their own privacy policies.
Our website may contain links to other websites.
We are not responsible for the content or privacy practices of those sites.
Depending on your location, you may have the right to:
To exercise these rights, contact us using the information below.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal data, please contact us.
We may update this Privacy Policy occasionally.
The updated version will be posted on this page with the revised date.
If you have any questions about this Privacy Policy, contact us at:
Email: [your email]
Website: [your website URL]
Phone (optional): [your phone number]
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